A tortoise drawing

FAQ

Answers to all of our frequently asked questions.

How are petting zoos run?

We provide everything for safe, organized, and fun experiences! Staff members stay with you at all times to help with the proper handling of the animals and to answer any questions you may have.
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How far do you travel?

We serve the Central Texas area. We put the "travel" in traveling petting zoo! Since we are mobile we don't have a storefront/physical location that can be visited.
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What if we need to cancel our in-person petting zoo?

If something comes up, no problem! We can reschedule your event up to 48 hours before the event. Rescheduling within 48 hours must be processed as a cancellation. If you cancel your experience before the day of your event, we will refund you 50% of your total paid amount.
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Is Tiny Tails to You insured?

Yes, we have $2 million worth of General Liability Insurance, Occupational Hazard Insurance and are licensed by the US Department of Agriculture. This license means our animals are certified as healthy and happy by a licensed government inspector.
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What time should we schedule our in-person petting zoo experience?

We recommend you schedule our start time for after most of your guests have arrived and your event is in full swing! For small parties and events not requesting us for the entire duration of the event, having us start 15-30 minutes after the start of your event works perfectly.
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Where can we set up the petting zoo?

We can accommodate almost anywhere! Indoor events are setup with a clean floor covering (we leave no trace behind). Outside events do require shade. The shade from a large tree works well. If shade cannot be provided, we offer a shade canopy upgrade for $50.
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What time do you arrive / depart?

We arrive at least 15 minutes earlier than our start time, to setup and be ready for you and your guests. Your experience runs for the entire duration of time that you have ordered. Once your time is complete, we pack up quickly and leave no trace behind.
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Can I tip the virtual hangout staff member?

Yes! Our virtual experience leaders appreciate it. We will follow up with a feedback email where you will be given the option to tip the host.
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Can we take pictures?

Yes! We love to see people enjoying our animals. Be sure to tag us: @TinyTailsToYou #tinytailstoyou
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What are your online offerings for schools and libraries?

Invite your small group, daycare, library, reading group, classroom, grade level or whole school-wide assembly! Your students/patrons choose what we do and see next and ask questions about our amazing animals.
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What are your upgrade options for in-person events?

We have some great ways to upgrade your event! Add extra animals, a glitter tattoo artist, a canopy and more to your event.
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Can I tip the petting zoo staff member?

You sure can! They would really appreciate it. We split any tip amounts among all the staff members that worked your event. At the end of your event you will be handed a quick digital feedback survey from our staff, you can include a tip amount in that survey and we will invoice you after the event.
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What makes Tiny Tails to You in-person petting zoos different?

We have a unique, organized, and safe setup where children sit comfortably on one of our stools with a mat on their lap. Guests get to hold and snuggle our animals in a calm and controlled environment where the focus is on the safety of the animals.
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What if we need to cancel or reschedule our Virtual Hangout?

You can reschedule or cancel your appointment up to 24 hours before your scheduled appointment. It’s easy, just click the cancel or reschedule link in the booking confirmation email and reschedule your date immediately.
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Can I have a Virtual Hangout for more than 25 people?

Yes! Library, school, neighborhood and large group hangouts use a Zoom Webinar or a Facebook Live stream through your organization’s Facebook Page. We tailor the program to your organization's needs, email info@tinytailstoyou.com to schedule.
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How do I book a Virtual Hangout?

Booking as easy as 1-2-3: Select an available date/time on our calendar. Pay using any major credit card. Check your email for the calendar invite with your hangout link.
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What are your in-person petting zoo offerings for libraries?

Our Interactive Storytime Program events are perfect for libraries looking to provide fun, engaging and educational content for their guests. We offer several different packages to accommodate all your needs from storytime presenters, crowd management, and even commemorative bookmark tickets.
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How do I invite people to participate in my Virtual Hangout?

We will send a confirmation email with the date and time of your visit plus a personal link to join. Forward this email to your guests so everyone can log into the same link at your scheduled time.
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How do I book an in-person petting zoo?

Book in 4 easy steps! Many companies go the extra mile to make a sale; we go the extra mile to make sure you have a great event.
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What kinds of animals do you have?

All of our animals are snuggly, lap-sized animals! We have bunnies, hedgehogs, chicks, blue-tongued skinks, chinchillas, tortoises, guinea pigs, miniature chickens, and bearded dragons.
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How do I convince my spouse to have a Tiny Tails to You petting zoo for our in-person party?

We know that sometimes it takes a little convincing to have animals in your backyard or living room! If showing your partner cute pictures of bunnies and hedgehogs and baby chicks still isn’t doing the trick, send him or her some of our great reviews from Yelp!
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How much does an experience cost?

Visit our pricing page to see pricing and book today!
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Are there any additional fees?

There are no additional fees. For in-person events you can choose to upgrade your experience, add additional animals or services like glitter tattoos. You can also choose to add a canopy for $50 (shade is mandatory for our animals).
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What types of virtual events can you do?

Virtual Hangouts are perfect for any occasion! From birthday parties to formal events, we can make your experience extra special! Join us for an afternoon playdate, an online classroom hangout, pet therapy, office video conference call, or even just some post-brunch relaxing!
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What types of events can your petting zoo do?

Our animals are perfect for any occasion! From birthday parties to office parties, pet therapy events, school programs, and even just post-brunch relaxing, we customize our services to fit any event.
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What if the weather's bad on the day of our outdoor event?

We can do your event rain or shine! We will need to bring the event indoors (unless accommodations below are provided) if it begins raining or the temperature at the event location goes below 55℉ or above 100℉ (according to weather.com) and we recommend moving indoors in over 90 degree temperatures.
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How do I pay for my in-person petting zoo?

Booking is simple, we'll help you through every step: Submit the details of your event, confirm your date and details over the phone, and then pay using any major credit card. We take payment in full to finalize your booking and will walk through all of the details before taking payment.
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How do I pay for my virtual hangout?

Booking is simple. Seamlessly schedule and pay online using any major credit card. Please let us know if your organization has a required payment process.
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Where are you located?

We provide traveling event-based services, we don't have a storefront/physical location that can be visited. We travel to and set up at your location of choice in the Austin, Texas metropolitan area.
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Are your animals babies?

Our animals are mature miniature animals that we keep throughout their lives, with the exception of chicks. We raise the chicks during their brooding stage and exchange them for younger birds with local area farmers when they mature. The chicks are all brown egg-laying pullets (young hens).
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What platform will my virtual hangout use?

Choose between Zoom or Google Hangouts for your hangout. If you don’t have a preference, we recommend Zoom for ease of use. Do you have a large library, school, or neighborhood group? We can run a Zoom Webinar or a Facebook Live stream through your organization’s Facebook Page.
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What are your in-person petting zoo offerings for schools?

In 30 minute programs, we bring your science and biology curriculum to life! Our classroom and after school programs were designed by a certified teacher. We offer three different curriculums aligned with Texas Essential Knowledge and Skills (TEKS) focused on the age of your students.
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Are you a local Austin business?

Yes, the owner's Chelsea and Joe are both University of Texas grads and call East Austin their home.
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Our Animals

Our animals are a zany and fun bunch of guys and gals. Get to know some of our wild hedgehogs, playful bunnies, ridiculous miniature chickens, and goofy guinea pigs!
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Meet our friends

Our animals are a zany and fun bunch of guys and gals. Get to know some of our wild hedgehogs, playful bunnies, ridiculous miniature chickens, and goofy guinea pigs!
Our Animals
Master Oogway
Master Oogway
Unlock your shell chakra.
Origin
South America
Favorite food
Cherry blossoms
Birthday
May 17
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Ina Garden
Ina Garden
"To plant a garden is to believe in tomorrow." - Audrey Hepburn
Origin
Europe
Favorite food
Local organic veggies
Birthday
Feb 2
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Houdini
Houdini
Kindness is the real magic!
Origin
Andes Mountains
Favorite food
Disappearing snack trick
Birthday
Mar 24
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Chikadee
Chikadee
Tweet me!
Origin
An egg
Favorite food
Pranks and sillness
Birthday
May 22
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Virtual petting zoo on a laptop
Illustration of a skink

Virtual hangouts

Our virtual hangouts are engaging and interactive. We love sharing playtime with our animals! Hangouts are easy to setup, and fun to share with your friends and family.
Our Hangouts
Illustration of a hedgehog

Local delivery

We love socializing our animals with friends! Leave the work to us. We make it easy to schedule and get to meet some animals! Our in-person events are exclusive to Central Texas.
Petting Zoos
Two tiny tails to you staff members

Animal time!

Let the fun begin! Booking is quick and easy. Share the tiny wonder and joy of our animal experiences with friends, coworkers, and family.
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