Can I have a custom Virtual Hangout for more than 25 people or longer time?
Yes! We are able to customize bookings to meet your needs. Libraries, schools, neighborhoods, organizations and large group hangouts use a Zoom Webinar or a Facebook Live stream through their organization’s Facebook Page.Learn More
What if we need to cancel our in-person petting zoo?
If something comes up, no problem! We can reschedule your event up to 48 hours before the event. Learn More
Can I tip the petting zoo staff member?
Yes, our staff appreciate gratuity. We split them among all the staff members that worked your event. At the end of your event you will be handed a quick digital feedback survey from our staff, you can include a tip amount in that survey and we will invoice you after the event.Learn More
What are your online offerings for schools and libraries?
Invite your small group, daycare, library, reading group, classroom, grade level or whole school-wide assembly! Your students/patrons choose what we do and see next and ask questions about our amazing animals.Learn More
How do I book a Virtual Hangout?
Booking as easy as 1-2-3: Select an available date/time on our calendar. Pay using any major credit card. Check your email for the calendar invite with your hangout link.Learn More
What if we need to cancel or reschedule our Virtual Hangout?
You can reschedule or cancel your appointment up to 48 hours before your scheduled appointment. It’s easy, just click the cancel or reschedule link in the booking confirmation email and reschedule your date immediately.Learn More
What are your upgrade options for in-person events?
We have many great ways to upgrade your event! Add extra animals, a glitter tattoo artist, a canopy and more to your event.Learn More
Can we take pictures?
Yes! We love to see smiling faces. Be sure to tag us:
Can I tip the virtual hangout staff member?
Yes! Our virtual experience leaders appreciate gratuity. We will follow up with a feedback email where you will be given the option to tip the host.Learn More
What time do you arrive / depart?
We arrive at least 15 minutes earlier than our start time, to setup and be ready for you and your guests. Your experience runs for the entire duration of time that you have ordered. Once your time is complete, we pack up quickly and leave no trace behind.Learn More
What time should we schedule our in-person petting zoo experience?
We recommend you schedule our start time for after most of your guests have arrived and your event is in full swing! This ensures all latecomer guests have plenty of time with the animals.Learn More
Is Tiny Tails to You insured?
Yes, we carry several types of insurance. We are also licensed by the US Department of Agriculture. This license means our animals are certified as healthy and happy by a licensed government inspector.Learn More
How are petting zoos run?
We provide everything for safe, organized, and fun experiences! Staff members stay with you at all times to help with the proper handling of the animals and to answer any questions you may have.Learn More
Where can you travel?
We can deliver cuddles with animals anywhere in the Central Texas area. Learn More
Where can we set up the petting zoo?
We can accommodate almost anywhere! Indoor events are setup with a clean floor covering (we leave no trace behind). Outside events do require shade. The shade from a large tree works well. If shade cannot be provided, we offer a shade canopy upgrade for $50.Learn More
What makes Tiny Tails to You in-person petting zoos different?
We have a unique, organized, and safe setup where children sit comfortably on one of our stools with a mat on their lap. Guests get to hold and snuggle our animals in a calm and controlled environment where the focus is on the safety of the animals.Learn More
What are your in-person petting zoo offerings for libraries?
Our Interactive Storytime Program events are perfect for libraries looking to provide fun, engaging and educational content for their guests. We offer several different packages to accommodate all your needs from storytime presenters, crowd management, and even commemorative bookmark tickets.Learn More
How do I invite people to participate in my Virtual Hangout?
We will send a confirmation email with the date and time of your visit plus a personal link to join. Forward this email to your guests so everyone can log into the same link at your scheduled time.Learn More
Q: How do I book a date or time not currently available on the scheduling calendar?
We do accept custom bookings.Learn More
How can I book multiple virtual hangouts? (for example, one event on one day, and two events another day)
Please fill out multiple forms for multiple events. If you have more than 3 events to book email us:Learn More
Can I send my own Zoom or Google Hangout link instead of using your provided link?
Yes, you can include a link in the notes section of your booking form or let us know in the booking form notes section that you will be emailing firstname.lastname@example.org your own link.
How do I give you the names of the virtual hangout participants?
Google Hangout and Zoom will pick up the account holder’s names but each guest will need to update their screen name upon login to reflect the name of the participant or child(ren) who are interacting with us.Learn More
What platform will my virtual hangout use?
Choose between Zoom or Google Hangouts for your hangout. If you don’t have a preference, we recommend Zoom for ease of use. Do you have a large library, school, or neighborhood group? We can run a Zoom Webinar or a Facebook Live stream through your organization’s Facebook Page. Learn More
Where are you located?
We provide traveling event-based services out of East Austin. We don't have a storefront/physical location that can be visited, we travel to and set up at your location of choice in the Central Texas area.Learn More
How do I book an in-person petting zoo?
Booking is easy: Let us know a few basic event details and schedule a booking call on our website. We'll book your custom event and take credit card payment over the phone. Learn More
What if the weather's bad on the day of our outdoor event?
We can do your event rain or shine! We will need to bring the event indoors (unless accommodations below are provided) if it begins raining or the temperature at the event location goes below 55℉ or above 100℉ (according to weather.com). We recommend moving indoors in over 90 degree temperatures.Learn More
What types of events can have a virtual hangout?
Virtual Hangouts are perfect for any occasion! From birthday parties to grandparents video calls, we can make your experience extra special! Join us for an afternoon playdate, an online classroom hangout, or even just some post-brunch relaxing!Learn More
What types of events can have a petting zoo delivery?
Our petting zoo is perfect for any occasion! From birthday parties to office parties, pet therapy events, school programs, and even just post-brunch relaxing, we customize our services to fit any event. Learn More
How much does an experience cost?
Visit our pricing page to see pricing and book today!Learn More
How do I convince my spouse to have a Tiny Tails to You petting zoo for our in-person party?
We know that sometimes it takes a little convincing to have animals in your backyard or living room!
If showing your partner cute pictures of bunnies and hedgehogs and baby chicks still isn’t doing the trick, send him or her some of our great reviews from Yelp!Learn More
How do you ensure events are scheduled successfully?
Many companies go the extra mile to make a sale; we go the extra mile to make sure you have a great event.Learn More
What kinds of animals do you have?
All of our animals are snuggly, lap-sized animals! We have bunnies, hedgehogs, chicks, blue-tongued skinks, chinchillas, tortoises, guinea pigs, miniature chickens, and bearded dragons. Learn More
Are there any additional fees?
There are no additional fees. For in-person events you can choose to upgrade your experience, add additional animals or services like glitter tattoos. You can also choose to add a canopy for $50 (shade is mandatory for our animals). Learn More
How do I pay for my in-person petting zoo?
Booking is simple, we'll help you through every step: Submit the details of your event, confirm your date and details over the phone, and then pay using any major credit card. We take payment in full to finalize your booking and will walk through all of the details before taking payment.Learn More
How do I pay for my virtual hangout?
Booking is simple. Seamlessly schedule and pay online using any major credit card. Please let us know if your organization has a required payment process.Learn More
Are your animals babies?
Our animals are mature miniature animals that we keep throughout their lives, with the exception of chicks. We raise the chicks during their brooding stage and exchange them for younger birds with local area farmers when they mature. The chicks are all brown egg-laying pullets (young hens).Learn More
What are your in-person petting zoo offerings for schools?
In 30 minute programs, we bring your science and biology curriculum to life! Our classroom and after school programs were designed by a certified teacher. We offer three different curriculums aligned with Texas Essential Knowledge and Skills (TEKS) focused on the age of your students.Learn More