A tortoise drawing

FAQ:

Payment

Wondering about payment for your event? Look here!

How do I pay for my in-person petting zoo?

Booking is simple, we'll help you through every step: Submit the details of your event, confirm your date and details over the phone, and then pay using any major credit card. We take payment in full to finalize your booking and will walk through all of the details before taking payment.
Learn More

How do I book a Virtual Hangout?

Booking as easy as 1-2-3: Select an available date/time on our calendar. Pay using any major credit card. Check your email for the calendar invite with your hangout link.
Learn More

Can I tip the petting zoo staff member?

You sure can! They would really appreciate it. We split any tip amounts among all the staff members that worked your event. At the end of your event you will be handed a quick digital feedback survey from our staff, you can include a tip amount in that survey and we will invoice you after the event.
Learn More

Can I tip the virtual hangout staff member?

Yes! Our virtual experience leaders appreciate it. We will follow up with a feedback email where you will be given the option to tip the host.
Learn More

What if we need to cancel our in-person petting zoo?

If something comes up, no problem! We can reschedule your event up to 48 hours before the event. Rescheduling within 48 hours must be processed as a cancellation. If you cancel your experience before the day of your event, we will refund you 50% of your total paid amount.
Learn More

How do I pay for my virtual hangout?

Booking is simple. Seamlessly schedule and pay online using any major credit card. Please let us know if your organization has a required payment process.
Learn More

Are there any additional fees?

There are no additional fees. For in-person events you can choose to upgrade your experience, add additional animals or services like glitter tattoos. You can also choose to add a canopy for $50 (shade is mandatory for our animals).
Learn More

How much does an experience cost?

Visit our pricing page to see pricing and book today!
Learn More
Can't find an answer?  Send us a text

Questions?

We are happy to help!
Search
Phone
Email

Our Animals

Our animals are a zany and fun bunch of guys and gals. Get to know some of our wild hedgehogs, playful bunnies, ridiculous miniature chickens, and goofy guinea pigs!
Learn More

Meet our friends

Our animals are a zany and fun bunch of guys and gals. Get to know some of our wild hedgehogs, playful bunnies, ridiculous miniature chickens, and goofy guinea pigs!
Our Animals
Quillie Nelson
Quillie Nelson
Just can't wait to get on the wheel again.
Origin
North Africa
Favorite food
Worms and live music
Birthday
May 13
View Profile
Master Oogway
Master Oogway
Unlock your shell chakra.
Origin
South America
Favorite food
Cherry blossoms
Birthday
May 17
View Profile
Cheese
Cheese
Alright, Alright, Alright
Origin
Australia
Favorite food
Sunny days, cool waves
Birthday
May 10
View Profile
Chikadee
Chikadee
Tweet me!
Origin
An egg
Favorite food
Pranks and sillness
Birthday
May 22
View Profile
Virtual petting zoo on a laptop
Illustration of a skink

Virtual hangouts

Our virtual hangouts are laid back and interactive. We love sharing playtime with our animals! Hangouts are easy to setup, and fun to share with your friends and family.
Our Hangouts
Illustration of a hedgehog

Local delivery

We love socializing our animals with friends! Leave the work to us. We make it easy to schedule and get to meet some animals! Our in-person events are exclusive to Central Texas.
Petting Zoos
Two tiny tails to you staff members

Animal time!

Let the fun begin! Booking is quick and easy. Share the tiny wonder and joy of our animal experiences with friends, coworkers, and family.
Get Started