Q: How do I book a date or time not currently available on the scheduling calendar?

If something comes up, no problem! We can reschedule your event up to 48 hours before the event.

We can accommodate almost anywhere! Indoor events are setup with a clean floor covering (we leave no trace behind). Outside events do require shade. The shade from a large tree works well. If shade cannot be provided, we offer a shade canopy upgrade for $50.

We arrive at least 15 minutes earlier than our start time, to setup and be ready for you and your guests. Your experience runs for the entire duration of time that you have ordered. Once your time is complete, we pack up quickly and leave no trace behind.

We recommend you schedule our start time for after most of your guests have arrived and your event is in full swing! This ensures all latecomer guests have plenty of time with the animals.

Yes, our staff appreciate gratuity. We split them among all the staff members that worked your event. At the end of your event you will be handed a quick digital feedback survey from our staff, you can include a tip amount in that survey and we will invoice you after the event.

We have a unique, organized, and safe setup where children sit comfortably on one of our stools with a mat on their lap. Guests get to hold and snuggle our animals in a calm and controlled environment where the focus is on the safety of the animals.