What if we need to cancel or reschedule our Virtual Hangout?
You can reschedule or cancel your appointment up to 48 hours before your scheduled appointment. It’s easy, just click the cancel or reschedule link in the booking confirmation email and reschedule your date immediately.Learn More
What are your online offerings for schools and libraries?
Invite your small group, daycare, library, reading group, classroom, grade level or whole school-wide assembly! Your students/patrons choose what we do and see next and ask questions about our amazing animals.Learn More
How are petting zoos run?
We provide everything for safe, organized, and fun experiences! Staff members stay with you at all times to help with the proper handling of the animals and to answer any questions you may have.Learn More
Can I tip the virtual hangout staff member?
Yes! Our virtual experience leaders appreciate gratuity. We will follow up with a feedback email where you will be given the option to tip the host.Learn More
What time do you arrive / depart?
We arrive at least 15 minutes earlier than our start time, to setup and be ready for you and your guests. Your experience runs for the entire duration of time that you have ordered. Once your time is complete, we pack up quickly and leave no trace behind.Learn More
How do I book a Virtual Hangout?
Booking as easy as 1-2-3: Select an available date/time on our calendar. Pay using any major credit card. Check your email for the calendar invite with your hangout link.Learn More