What if we need to cancel our in-person petting zoo?
If something comes up, no problem! We can reschedule your event up to 48 hours before the event. Learn More
What time should we schedule our in-person petting zoo experience?
We recommend you schedule our start time for after most of your guests have arrived and your event is in full swing! This ensures all latecomer guests have plenty of time with the animals.Learn More
Can I tip the petting zoo staff member?
Yes, our staff appreciate gratuity. We split them among all the staff members that worked your event. At the end of your event you will be handed a quick digital feedback survey from our staff, you can include a tip amount in that survey and we will invoice you after the event.Learn More
Can I tip the virtual hangout staff member?
Yes! Our virtual experience leaders appreciate gratuity. We will follow up with a feedback email where you will be given the option to tip the host.Learn More
Where can we set up the petting zoo?
We can accommodate almost anywhere! Indoor events are setup with a clean floor covering (we leave no trace behind). Outside events do require shade. The shade from a large tree works well. If shade cannot be provided, we offer a shade canopy upgrade for $50.Learn More
How are petting zoos run?
We provide everything for safe, organized, and fun experiences! Staff members stay with you at all times to help with the proper handling of the animals and to answer any questions you may have.Learn More