Yes, we carry several types of insurance. We are also licensed by the US Department of Agriculture. This license means our animals are certified as healthy and happy by a licensed government inspector.
What if we need to cancel or reschedule our Virtual Hangout?
You can reschedule or cancel your appointment up to 48 hours before your scheduled appointment. It’s easy, just click the cancel or reschedule link in the booking confirmation email and reschedule your date immediately.
Can I have a custom Virtual Hangout for more than 15 guests or a different time? And custom Bunnygram orders!
Yes! We are able to customize bookings to meet your needs. Libraries, schools, neighborhoods, organizations and large group hangouts use a Zoom Webinar, the organization's video chat service, or a Facebook Live stream through their organization’s Facebook Page. We also offer courses as seen on NBC!
We arrive at least 15 minutes earlier than our start time, to setup and be ready for you and your guests. Your experience runs for the entire duration of time that you have ordered. Once your time is complete, we pack up quickly and leave no trace behind.