How do you ensure events are scheduled successfully?

Many companies go the extra mile to make a sale; we go the extra mile to make sure you have a great event.
Many companies go the extra mile to make a sale; we go the extra mile to make sure you have a great event.

You can have confidence in Tiny Tails to You because we have a 4 step Booking Success Process:

  1. We email a confirmation with all of your event details after booking.
  2. We guarantee excellently trained Tiny Tails to You staff for your event. We only use our own employees. We don’t use temps or contract workers. This means that we have excellent team communication and no conflict of interest, event staff won’t cancel on your event for a different event.
  3. We confirm all details again one week out (that’s 3 times total). This gives you the opportunity to prepare for any last minute changes or weather considerations.
  4. Need anything else? Text, call or email our office anytime!  

Our booking process is easy! Our friendly administrative team provides excellent customer service with you from first contact all the way to the week of the event.

We often get calls late in the week from other companies' customers saying another company cancelled on them for the weekend because the other company double booked or got a better gig. This never happens with Tiny Tails to You. We book first come first serve and will never cancel your event with a “better” gig. We have a great reputation for a reason. Tiny Tails to You values all of our customers equally and we work tirelessly to ensure customer satisfaction.

More Answers

Can we take pictures?

Yes! We love to see smiling faces. Be sure to tag us: @TinyTailsToYou #tinytailstoyou
Learn More

Can I tip the petting zoo staff member?

Yes, our staff appreciate gratuity. We split them among all the staff members that worked your event. At the end of your event you will be handed a quick digital feedback survey from our staff, you can include a tip amount in that survey and we will invoice you after the event.
Learn More

What time should we schedule our in-person petting zoo experience?

We recommend you schedule our start time for after most of your guests have arrived and your event is in full swing! This ensures all latecomer guests have plenty of time with the animals.
Learn More

What if we need to cancel our in-person petting zoo?

If something comes up, no problem! We can reschedule your event up to 48 hours before the event.
Learn More

Is Tiny Tails to You insured?

Yes, we carry several types of insurance. We are also licensed by the US Department of Agriculture. This license means our animals are certified as healthy and happy by a licensed government inspector.
Learn More

Where can you travel?

We can deliver cuddles with animals anywhere in the Central Texas area. Travel fee varies based on event location.
Learn More

Our Animals

Our animals are a zany and fun bunch of guys and gals. Get to know some of our wild hedgehogs, playful bunnies, ridiculous miniature chickens, and goofy guinea pigs!
Learn More

Monthly Newsletter

Sign up to hear the latest goss on Quilly and his friends! You also get cute animal photos, special discounts, news, and more!

Success! You are signed up!
Oops! Something went wrong while submitting the form.

Questions?

We are happy to help!
Phone
Phone
Email
Search