How do you ensure events are scheduled successfully?

Many companies go the extra mile to make a sale; we go the extra mile to make sure you have a great event.
Many companies go the extra mile to make a sale; we go the extra mile to make sure you have a great event.

You can have confidence in Tiny Tails to You because we have a 4 step Booking Success Process:

  1. We email a confirmation with all of your event details after booking.
  2. We guarantee excellently trained Tiny Tails to You staff for your event. We only use our own employees. We don’t use temps or contract workers. This means that we have excellent team communication and no conflict of interest, event staff won’t cancel on your event for a different event.
  3. We confirm all details again one week out (that’s 3 times total). This gives you the opportunity to prepare for any last minute changes or weather considerations.
  4. Need anything else? Text, call or email our office anytime!  

Our booking process is easy! Our friendly administrative team provides excellent customer service with you from first contact all the way to the week of the event.

We often get calls late in the week from other companies' customers saying another company cancelled on them for the weekend because the other company double booked or got a better gig. This never happens with Tiny Tails to You. We book first come first serve and will never cancel your event with a “better” gig. We have a great reputation for a reason. Tiny Tails to You values all of our customers equally and we work tirelessly to ensure customer satisfaction.

More Answers

Where can you travel?

We can deliver cuddles with animals anywhere in the Central Texas area.
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Can I have a custom Virtual Hangout for more than 15 guests or a different time? And custom Bunnygram orders!

Yes! We are able to customize bookings to meet your needs. Libraries, schools, neighborhoods, organizations and large group hangouts use a Zoom Webinar, the organization's video chat service, or a Facebook Live stream through their organization’s Facebook Page. We also offer courses as seen on NBC!
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What are your upgrade options for in-person events?

We have many great ways to upgrade your event! Add extra animals, a glitter tattoo artist, a canopy and more to your event.
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What if we need to cancel our in-person petting zoo?

If something comes up, no problem! We can reschedule your event up to 48 hours before the event.
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What time should we schedule our in-person petting zoo experience?

We recommend you schedule our start time for after most of your guests have arrived and your event is in full swing! This ensures all latecomer guests have plenty of time with the animals.
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What are your in-person petting zoo offerings for libraries?

Our Interactive Storytime Program events are perfect for libraries looking to provide fun, engaging and educational content for their guests. We offer several different packages to accommodate all your needs from storytime presenters, crowd management, and even commemorative bookmark tickets.
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Our Animals

Our animals are a zany and fun bunch of guys and gals. Get to know some of our wild hedgehogs, playful bunnies, ridiculous miniature chickens, and goofy guinea pigs!
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