Can I tip the petting zoo staff member?
Yes, our staff appreciate gratuity. We split them among all the staff members that worked your event. At the end of your event you will be handed a quick digital feedback survey from our staff, you can include a tip amount in that survey and we will invoice you after the event.Learn More
Can I have a custom Virtual Hangout for more than 15 guests or a different time? And custom Bunnygram orders!
Yes! We are able to customize bookings to meet your needs. Libraries, schools, neighborhoods, organizations and large group hangouts use a Zoom Webinar, the organization's video chat service, or a Facebook Live stream through their organization’s Facebook Page. We also offer courses as seen on NBC!Learn More
What if we need to cancel or reschedule our Virtual Hangout?
You can reschedule or cancel your appointment up to 48 hours before your scheduled appointment. It’s easy, just click the cancel or reschedule link in the booking confirmation email and reschedule your date immediately.Learn More
How do I book a Virtual Hangout?
Booking as easy as 1-2-3: Select an available date/time on our calendar. Pay using any major credit card. Check your email for the calendar invite with your hangout link.Learn More
What are your upgrade options for in-person events?
We have many great ways to upgrade your event! Add extra animals, a glitter tattoo artist, a canopy and more to your event.Learn More
What time do you arrive / depart?
We arrive at least 15 minutes earlier than our start time, to setup and be ready for you and your guests. Your experience runs for the entire duration of time that you have ordered. Once your time is complete, we pack up quickly and leave no trace behind.Learn More