What if we need to cancel our in-person petting zoo?

If something comes up, no problem! We can reschedule your event up to 48 hours before the event.
If something comes up, no problem! We can reschedule your event up to 48 hours before the event.

Rescheduling within 48 hours must be processed as a cancellation. If you cancel your experience before the day of your event, we will refund you 50% of your total paid amount.

Payment is non-refundable for day-of cancellations.

Need to make changes?
We are happy to try and accommodate any changes you might need, up to 48 hours before your event date. Within 48 hours of your event date we are not able to accommodate any changes.

More Answers

Can we take pictures?

Yes! We love to see smiling faces. Be sure to tag us: @TinyTailsToYou #tinytailstoyou
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What are your upgrade options for in-person events?

We have many great ways to upgrade your event! Add extra animals, a glitter tattoo artist, a canopy and more to your event.
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Can I tip the virtual hangout staff member?

Yes! Our virtual experience leaders appreciate gratuity. We will follow up with a feedback email where you will be given the option to tip the host.
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How are petting zoos run?

We provide everything for safe, organized, and fun experiences! Staff members stay with you at all times to help with the proper handling of the animals and to answer any questions you may have.
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Can I have a custom Virtual Hangout for more than 15 people or longer time? And tell me about your courses!

Yes! We are able to customize bookings to meet your needs. Libraries, schools, neighborhoods, organizations and large group hangouts use a Zoom Webinar, the organization's video chat service, or a Facebook Live stream through their organization’s Facebook Page. We also offer courses as seen on NBC!
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What are your online offerings for schools and libraries?

Invite your small group, daycare, library, reading group, classroom, grade level or whole school-wide assembly! Your students/patrons choose what we do and see next and ask questions about our amazing animals.
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Our Animals

Our animals are a zany and fun bunch of guys and gals. Get to know some of our wild hedgehogs, playful bunnies, ridiculous miniature chickens, and goofy guinea pigs!
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Sign up to hear the latest goss on Quilly and his friends! You also get cute animal photos, special discounts, news, and more!

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Questions?

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