What if we need to cancel or reschedule our Virtual Hangout?

Yes, we carry several types of insurance. We are also licensed by the US Department of Agriculture. This license means our animals are certified as healthy and happy by a licensed government inspector.

We arrive at least 15 minutes earlier than our start time, to setup and be ready for you and your guests. Your experience runs for the entire duration of time that you have ordered. Once your time is complete, we pack up quickly and leave no trace behind.

We recommend you schedule our start time for after most of your guests have arrived and your event is in full swing! This ensures all latecomer guests have plenty of time with the animals.

Invite your small group, daycare, library, reading group, classroom, grade level or whole school-wide assembly! Your students/patrons choose what we do and see next and ask questions about our amazing animals.

We have a unique, organized, and safe setup where children sit comfortably on one of our stools with a mat on their lap. Guests get to hold and snuggle our animals in a calm and controlled environment where the focus is on the safety of the animals.

Yes, our staff appreciate gratuity. We split them among all the staff members that worked your event. At the end of your event you will be handed a quick digital feedback survey from our staff, you can include a tip amount in that survey and we will invoice you after the event.