What if we need to cancel or reschedule our Virtual Hangout?

You can reschedule or cancel your appointment up to 48 hours before your scheduled appointment. It’s easy, just click the cancel or reschedule link in the booking confirmation email and reschedule your date immediately.
You can reschedule or cancel your appointment up to 48 hours before your scheduled appointment. It’s easy, just click the cancel or reschedule link in the booking confirmation email and reschedule your date immediately.

More Answers

Is Tiny Tails to You insured?

Yes, we carry several types of insurance. We are also licensed by the US Department of Agriculture. This license means our animals are certified as healthy and happy by a licensed government inspector.
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How do I book a Virtual Hangout?

Booking as easy as 1-2-3: Select an available date/time on our calendar. Pay using any major credit card. Check your email for the calendar invite with your hangout link.
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What time should we schedule our in-person petting zoo experience?

We recommend you schedule our start time for after most of your guests have arrived and your event is in full swing! This ensures all latecomer guests have plenty of time with the animals.
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What are your upgrade options for in-person events?

We have many great ways to upgrade your event! Add extra animals, a glitter tattoo artist, a canopy and more to your event.
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What time do you arrive / depart?

We arrive at least 15 minutes earlier than our start time, to setup and be ready for you and your guests. Your experience runs for the entire duration of time that you have ordered. Once your time is complete, we pack up quickly and leave no trace behind.
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Can I tip the petting zoo staff member?

Yes, our staff appreciate gratuity. We split them among all the staff members that worked your event. At the end of your event you will be handed a quick digital feedback survey from our staff, you can include a tip amount in that survey and we will invoice you after the event.
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Our Animals

Our animals are a zany and fun bunch of guys and gals. Get to know some of our wild hedgehogs, playful bunnies, ridiculous miniature chickens, and goofy guinea pigs!
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Sign up to hear the latest goss on Quilly and his friends! You also get cute animal photos, special discounts, news, and more!

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