Can I tip the petting zoo staff member?
Yes, our staff appreciate gratuity. We split them among all the staff members that worked your event. At the end of your event you will be handed a quick digital feedback survey from our staff, you can include a tip amount in that survey and we will invoice you after the event.Learn More
What time do you arrive / depart?
We arrive at least 15 minutes earlier than our start time, to setup and be ready for you and your guests. Your experience runs for the entire duration of time that you have ordered. Once your time is complete, we pack up quickly and leave no trace behind.Learn More
What are your upgrade options for in-person events?
We have many great ways to upgrade your event! Add extra animals, a glitter tattoo artist, a canopy and more to your event.Learn More
What if we need to cancel our in-person petting zoo?
If something comes up, no problem! We can reschedule your event up to 48 hours before the event. Learn More
What if we need to cancel or reschedule our Virtual Hangout?
You can reschedule or cancel your appointment up to 48 hours before your scheduled appointment. It’s easy, just click the cancel or reschedule link in the booking confirmation email and reschedule your date immediately.Learn More
Where can you travel?
We can deliver cuddles with animals anywhere in the Central Texas area. Learn More