What time should we schedule our in-person petting zoo experience?
We recommend you schedule our start time for after most of your guests have arrived and your event is in full swing! This ensures all latecomer guests have plenty of time with the animals.Learn More
Can I tip the petting zoo staff member?
Yes, our staff appreciate gratuity. We split them among all the staff members that worked your event. At the end of your event you will be handed a quick digital feedback survey from our staff, you can include a tip amount in that survey and we will invoice you after the event.Learn More
How do I book a Virtual Hangout?
Booking as easy as 1-2-3: Select an available date/time on our calendar. Pay using any major credit card. Check your email for the calendar invite with your hangout link.Learn More
What time do you arrive / depart?
We arrive at least 15 minutes earlier than our start time, to setup and be ready for you and your guests. Your experience runs for the entire duration of time that you have ordered. Once your time is complete, we pack up quickly and leave no trace behind.Learn More
What if we need to cancel our in-person petting zoo?
If something comes up, no problem! We can reschedule your event up to 48 hours before the event. Learn More
What are your upgrade options for in-person events?
We have many great ways to upgrade your event! Add extra animals, a glitter tattoo artist, a canopy and more to your event.Learn More