What if we need to cancel or reschedule our Virtual Hangout?
You can reschedule or cancel your appointment up to 48 hours before your scheduled appointment. It’s easy, just click the cancel or reschedule link in the booking confirmation email and reschedule your date immediately.Learn More
Can I tip the petting zoo staff member?
Yes, our staff appreciate gratuity. We split them among all the staff members that worked your event. At the end of your event you will be handed a quick digital feedback survey from our staff, you can include a tip amount in that survey and we will invoice you after the event.Learn More
What time should we schedule our in-person petting zoo experience?
We recommend you schedule our start time for after most of your guests have arrived and your event is in full swing! This ensures all latecomer guests have plenty of time with the animals.Learn More
What are your upgrade options for in-person events?
We have many great ways to upgrade your event! Add extra animals, a glitter tattoo artist, a canopy and more to your event.Learn More
What are your online offerings for schools and libraries?
Invite your small group, daycare, library, reading group, classroom, grade level or whole school-wide assembly! Your students/patrons choose what we do and see next and ask questions about our amazing animals.Learn More
How are petting zoos run?
We provide everything for safe, organized, and fun experiences! Staff members stay with you at all times to help with the proper handling of the animals and to answer any questions you may have.Learn More