What if we need to cancel our in-person petting zoo?

If something comes up, no problem! We can reschedule your event up to 48 hours before the event.

Rescheduling within 48 hours must be processed as a cancellation. If you cancel your experience before the day of your event, we will refund you 50% of your total paid amount.

Payment is non-refundable for day-of cancellations.

Need to make changes?
We are happy to try and accommodate any changes you might need, up to 48 hours before your event date. Within 48 hours of your event date we are not able to accommodate any changes.

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Petting Zoo

Scheduling

What time do you arrive / depart?

We arrive at least 15 minutes earlier than our start time, to setup and be ready for you and your guests. Your experience runs for the entire duration of time that you have ordered. Once your time is complete, we pack up quickly and leave no trace behind.

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Petting Zoo

Scheduling

What time should we schedule our in-person petting zoo experience?

We recommend you schedule our start time for after most of your guests have arrived and your event is in full swing! This ensures all latecomer guests have plenty of time with the animals.

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Petting Zoo

Popular

Can we take pictures?

Yes! We love to see smiling faces. Be sure to tag us: @TinyTailsToYou #tinytailstoyou

Can I tip the petting zoo staff member?

Yes, our staff appreciate gratuity. We split them among all the staff members that worked your event. At the end of your event you will be handed a quick digital feedback survey from our staff, you can include a tip amount in that survey and we will invoice you after the event.

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Petting Zoo

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What makes Tiny Tails to You in-person petting zoos different?

We have a unique, organized, and safe setup where children sit comfortably on one of our stools with a mat on their lap. Guests get to hold and snuggle our animals in a calm and controlled environment where the focus is on the safety of the animals.

How are petting zoos run?

We provide everything for safe, organized, and fun experiences! Staff members stay with you at all times to help with the proper handling of the animals and to answer any questions you may have.

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